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Supporting customers, small businesses and communities this festive season

During these challenging times, I wanted to update you on what we’re doing to make sure your orders are delivered safely to your home, while we continue to support our employees and the tens of thousands of small UK businesses who sell their products on Amazon.

Determined young ballerina stars in Amazon's Christmas 2020 television advert

The full 120-second advert, featuring an original arrangement of “The Show Must Go On” by Queen, tells an inspiring story of tenacity, friendship and family.

Amazon ranks #2 on Forbes World’s Best Employers list

Survey participants rated their satisfaction with their employers’ COVID-19 response, economic footprint, talent development, gender equality, and social responsibility for an independent survey of 160,000 employees of 750 companies in 58 countries.

John Boumphrey appointed UK Country Manager for Amazon

We are pleased to announce today that John Boumphrey has been named Amazon’s new UK Country Manager. John first joined Amazon nine years ago as Director of Media in the UK, and is currently the Vice President of Amazon Fashion Europe.

Amazon’s actions to help employees, communities, and customers affected by COVID-19

A roundup of actions Amazon has taken to reduce the spread of the coronavirus while supporting those directly and indirectly impacted by COVID-19.

How Amazon is using its logistics network to support the UK Government

With the COVID-19 crisis becoming a global issue, Amazon's UK teams are using their logistics networks to support the UK Government.

2019 Letter to Shareholders

To our shareowners: One thing we’ve learned from the COVID-19 crisis is how important Amazon has become to our customers. We want you to know we take this responsibility seriously, and we’re proud of the work our teams are doing to help customers through this difficult time.

How Amazon prioritises health and safety while fulfilling customer orders

We are committed to the health and safety of our associates, delivery service partners, drivers, employees, and customers.

Amazon named winner of Retail Week Consumer Choice Award

The award celebrates the UK’s favourite retailer and is determined by online votes from retail consumers.

Amazon tops UK ranking for ‘Best Customer Service of the Decade’

The Institute of Customer Service announced the top companies in the UK for customer service in the past decade and Amazon topped the rankings.
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